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  Wireless Broadband Modem or Mobile Card

This CD will install the necessary software for your Modem or Mobile Card onto your computer. It will also show you how to successfully connect your device to your computer and get online.

Please do not plug in or insert your Next G™ device until the CD asks you to. If you have already done this, please unplug it now, before continuing.

  Username & Password

If you have already signed up to BigPond Wireless Broadband, then you have your username and password. Hopefully you remember them — but we sent you an email or SMS just in case. You will need your username and password to complete this installation and connect to Wireless Broadband.

This is your BigPond Wireless Broadband username and password. Don't worry if you haven't got one yet — you'll be signing up to a BigPond Wireless Broadband plan and choosing your username and password as part of this installation.

  Firewall Programs

A firewall program throws a kind of security fence around your computer to stop unauthorised people or programs from abusing your PC via the Internet. We can't recommend strongly enough that you install a firewall. A properly configured and up-to-date firewall will help protect you from hackers, Trojans, spyware, usage theft and other threats.

Firewalls are available on their own or as part of a wider security suite. You can purchase one outright from a computer retailer, or have a monthly subscription with BigPond Security Services. For more information visit

  Norton Internet Security

This is the Norton Internet Security 2005 firewall alert. If you receive this alert select 'Permit Always' from the dropdown box and then click 'OK'.

  McAfee Personal Firewall

This is the McAfee firewall alert. If you receive this alert, click 'Grant Access' at the bottom of the alert.

  Windows XP Firewall

This is the Windows XP firewall alert. If you receive this alert click 'Unblock'.

  Windows Vista Firewall

This is the Windows Vista firewall alert. If you receive this alert click 'Unblock'.

  What is a PCMCIA Card (or PC) slot?

A PCMCIA Card slot is usually located on the side of a laptop or notebook computer.

Note: You will need a spare PCMCIA (or PC Card) slot which is about 54mm long. If the slot is smaller (approximate 34mm) it may be an ExpressCard slot which requires a BigPond Wireless Broadband Express Mobile Card. Your computer manual will have instructions on which type of slot and where to find it if you are unsure.

  Email Display Name

Your email display name will be sent with all outgoing email messages, and is the name of your choice that people will see in the 'From' box of your messages. It doesn't have to be the same as your username.

  Do not set-up email

Select this option if you have already set up your email client with another email address e.g. hotmail/yahoo mail and you do not wish to change it to your BigPond email address.

Please be aware that if you do not set up your BigPond email, you will not receive important messages from BigPond e.g. usage notifications (For more information, refer to the User Guide that came in your Kit.)

  BigPond Wireless Broadband Desktop Icon

The following desktop icon has been added to your desktop.

Double clicking this icon will launch the Connection Manager that will connect you to the BigPond Wireless Broadband.

  Wireless Broadband Connection Manager

Each time you try to connect to the Internet, your computer will automatically launch the Wireless Broadband connection manager. If you have another Internet access method e.g. ADSL that you use more often than Wireless Broadband, than select no to this question.

  Close any open applications

Ensure there are no other applications open on your computer during this installation. This includes email, an internet browser and word processing programs. If you leave them open, you may not be able to successfully install BigPond Wireless Broadband.

  Before you Continue

If you have already plugged in your Modem or Mobile Card please complete Steps 1-4 below, in order:

  1. Remove the device from your computer
  2. Remove the CD from your computer
  3. Restart your computer
  4. Put the CD back into your computer and start again.

Please write these steps down if you need to, before removing the CD.

If you do not follow these instructions, you will be unable to connect your Wireless device.

  Before you Continue

If you have already plugged in your Modem or Mobile Card please complete Steps 1-4 below, in order:

  1. Remove the device from your computer
  2. Remove the CD from your computer
  3. Restart your computer
  4. Put the CD back into your computer and start again.

Please write these steps down if you need to, before removing the CD.

If you do not follow these instructions, you will be unable to connect your Wireless device.

  What is USB?

 USB stands for Universal Serial Bus and is a system that lets you plug a huge range of devices (printers, modems, digital cameras, etc - hence 'universal') into the one plug (that's the 'serial bus' part) on your computer.

USB connectors are usually flat, although there is a square model out there as well.

  What is a USB port?

 A USB port is usually located on the back or front of computers. A USB port on a computer is a small rectangular socket that accepts the USB connector and is usually marked with the USB symbol.

  What is a PCMCIA Card (or PC) slot?

A PCMCIA Card slot is usually located on the side of a laptop or notebook computer.

Note: You will need a spare PCMCIA (or PC Card) slot which is about 54mm long. If the slot is smaller (approximate 34mm) it may be an ExpressCard slot which is not compatible with BigPond Wireless Broadband Mobile Card. Your computer manual will have instructions on which type of slot and where to find it if you are unsure.

  Email Display Name

Your email display name will be sent with all outgoing email messages, and is the name of your choice that people will see in the 'From' box of your messages. It doesn't have to be the same as your username.

  Do not set-up email

Select this option if you have already set up your email client with another email address e.g. hotmail/yahoo mail and you do not wish to change it to your BigPond email address.

Please be aware that if you do not set up your BigPond email, you will not receive important messages from BigPond e.g. usage notifications (For more information, refer to the User Guide that came in your Kit.)

  BigPond Wireless Broadband Desktop Icon

The following desktop icon has been added to your desktop.

Double clicking this icon will launch the Connection Manager that will connect you to the BigPond Wireless Broadband.

  Wireless Broadband Connection Manager

The following desktop icon has been added to your desktop.

Double clicking this icon will launch the Connection Manager that will connect you to the BigPond Wireless Broadband.

  USB extension cable

The optional USB extension cable may help to position your adaptor; or improve reception. Simply plug the extension cable between the USB Mobile Card and the laptop's USB port.

  External antenna

You can purchase an external antenna from BigPond. You will need to connect the external antenna adaptor provided in your kit before connecting the external antenna.



  Using USB Next G™ devices with Mac OS X

 By default, USB ports are not used for networking. This use must be activated before installation can continue.

Adding the newly detected port to your Network preferences will ensure that your Mac is able to properly communicate with the USB Next G™ device, and connect to the BigPond Wireless Broadband network.

  What is an ExpressCard/34 slot?

An ExpressCard/34 slot is usually located on the side of a laptop or notebook computer.

Note: You will need a spare ExpressCard/34 slot which is about 34mm long. If the slot is larger it may be a PCMCIA slot which is not compatible with BigPond Wireless Broadband 7.2 Mobile Card. Your computer manual will have instructions on which type of slot and where to find it if you are unsure.

  Disconnect from BigPond Wireless Broadband

When the Connection Manager is running (i.e. you are connected to Wireless Broadband) an icon will appear in your computer's system tray, which is the series of icons in the bottom right corner of your screen.

Left clicking on the icon will open the Connection Manager so you can disconnect from the network or see your signal strength. Right clicking on the icon will open the Connection Manager menu."

CM Tray Icon

  Disconnect from BigPond Wireless Broadband

Image of BigPond Wireless Broadband application

There are a few ways to disconnect your BigPond Wireless Broadband Internet connection once connected.

 Open the Main Window. Press the Disconnect button.

 Press the BigPond Wireless Broadband icon in the Menu bar to display the Status Menu. Choose Disconnect from the menu.

 Press the BigPond Wireless Broadband icon in Dock to display the Dock Menu. Choose Disconnect from the menu.

  Your activation requires clarification

We require further information in relation to your registration details - please call our support team on 13 POND (13 7663) Option 2. After you speak with one of our Customer Support Representatives you should be able to continue with this installation and connect to the Internet today!

  What is an ExpressCard/34 slot?

An ExpressCard/34 slot is usually located on the side of a laptop or notebook computer.

Note: You will need a spare ExpressCard/34 slot which is about 34mm long. If the slot is larger it may be a PCMCIA slot, in which case you'll have to use the PCMCIA card slot adapter that came with your Express Card. Your computer manual will have instructions on which type of slot and where to find it if you are unsure.

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 Your built-in wireless device is now switched on

Wireless device is onYou may now proceed with installation. To continue, close this window, then click the "Next" button.

 BigPond Connection Client

BigPond Connection ClientThe BigPond Connection Client will provide useful connection information e.g. status of the gateway and Next G™ signal strength.

It also provides options for technically advanced customers to change the settings on the gateway if required.

You can access the Connection Client in future by double clicking the desktop icon or from the BigPond folder in your Start menu.

 Monitoring your usage

BigPond has some useful tools to help you monitor your usage - that's the data sent and received by your BigPond Wireless Broadband device:

Usage notification emails
The easiest way to track your estimated usage is through the email notices that we automatically send to your BigPond email address when the estimated usage hits 50%, 75%, 100%, 125% & 250% of your monthly allowance.

These reminders are a good reason why you need to check your BigPond email account daily (either directly or with Email Forwarding).

Broadband Usage Meter
A far more accurate way to monitor your usage is by checking the Broadband Usage Meter in My BigPond. It shows your estimated usage either daily or for the month. You can compare previous months, or see your usage by uploads and downloads, and by individual account. The data is updated automatically, using figures that are rarely more than an hour old. If there's ever a technical issue that stops the Usage Meter from being up to date, there'll be a flag to warn you that the usage statistics are dated and may not include recent activity.

If connecting to your Home Network Gateway using Wi-Fi, enable Wireless on your Computer

If your computer has a wireless switch, make sure it's switched on before continuing.

Wifi

Most Wi-Fi enabled computers have some type of switch to toggle Wi-Fi on and off. Some computers have a physical hardware switch, while some use the Fn + F2 key combination.

If your computer is Wi-Fi enabled, you'll find instructions on how to enable Wi-Fi in the manual that came with your computer.

If you're not using Wi-Fi to connect to the Home Network Gateway, click the close button below to continue installation.

A possible network problem has been detected on your computer

More than one network has been detected, or your network connection has a static IP address, or an invalid IP address (169.254.*.*) has been assigned.

Any of these problems may prevent your computer from properly connecting to your Home Network Gateway

  Exit

If you do not accept these terms and conditions, you will be unable to continue this installation.

Are you sure you wish to exit this program?

  Exit

If you do not accept these terms and conditions, you will be unable to continue this installation.

Are you sure you wish to exit this program?