Frequently Asked Questions

What is BigPond Wireless Broadband?

  1. What is BigPond Wireless Broadband?
  2. Why would I want BigPond Wireless Broadband?
  3. Can I perform all my standard internet activities e.g. email using wireless broadband?
  4. How does BigPond Wireless Broadband work?
  5. What is the BigPond Wireless Broadband coverage area?
  6. What happens if I leave the BigPond Wireless Broadband coverage?
  7. Is BigPond Wireless Broadband secure?
  8. What's the difference between HSDPA, WAP, GPRS and Wi-Fi?

Getting the most out of BigPond Wireless Broadband

  1. How do I connect to the internet or check my mail after I've installed BigPond Wireless Broadband?
  2. What do the lights on my mobile card or modem mean?
  3. I can only get low signal strength on my BigPond Wireless Broadband device. How can I increase this?
  4. Handy hints and tips
  5. What's causing my wireless broadband session to expire?
  6. How do I manage my usage?
  7. How do I manage usage on my wireless hourly plan?
  8. How do I set up my service for International Roaming?
  9. Problems when connecting overseas
  10. Where is international roaming available?
  11. Problems with installing BigPond Wireless Broadband on Microsoft Windows XP Media Centre?
  12. How do I install my ZTE 7.2 USB Mobile Card?
  13. How do I install a memory card for the ZTE MF636BP 7.2 USB Mobile Card if required?