Frequently Asked Questions
Handy hints and tips: Mobile Card not working properly.
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Check your Mobile Card is inserted correctly:
- Please make sure your card is pressed firmly into the PC Card slot on your computer. You should feel the card click into position.
- Please ensure you have pushed out the antenna for best reception.
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Try re-inserting the Mobile card:
- Exit the Connection Manager via the File Menu.
- Remove the mobile card from your computer by pressing the release button next to the PC Card slot.
- Re-insert the card and restart your connection manager.
- Check your laptop battery power:
- Check your battery power is not low.
- Plug in your power cable for the laptop.
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Re-start your computer:
- Exit the Connection Manager via the File Menu.
- Remove the mobile card from your computer by pressing the release button next to the PC Card slot
- Restart your computer.
- Re-insert the card and restart your connection manager.
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Re-install your BigPond CD:
- Exit the Connection Manager via the File Menu.
- Remove the mobile card from your computer by pressing the release button next to the PC Card slot
- Restart your computer.
- Insert the BigPond Installation CD and follow the step by step installation.