The CD could not successfully complete the installation

Please remove the Next G™ device from your computer:

  1. If you have a Mobile Card, press the release button next to the PC Card slot. Then turn off your laptop.
  2. If you have a USB Mobile Card or Modem, unplug it from the USB port on your computer.
  3. Next, re-start your computer and run this CD again - the first screen you will see on the CD is the Customer Main Menu.
  4. Please select the 'Launch Auto Set-Up' option on the left side of the screen.
If you continue to have problems, please contact BigPond Technical Support on 133 933.
Click 'Finish' to exit the CD.