You have no signal

Try another location:

  1. Just like when you're trying to get a stronger mobile phone signal, try moving the mobile card and your laptop to another location within the coverage area. This might be as simple as moving your laptop from the dining room to the lounge room, where signal might be stronger.
  2. Please ensure you have pushed out the antenna for best reception.

It is possible that you cannot connect to BigPond Wireless Broadband because:
  1. you are not in a Wireless Broadband coverage area; or
  2. there may be a blackspot at your current location
If you continue to have problems, please contact BigPond Technical Support on 133 933.