Almost any time you spend online will incur usage - and exceeding your monthly usage allowance will mean you receive additional usage fees. To assist you in getting the most from your usage allowance consider the below:
Check your BigPond email account regularly for usage notices
- We automatically send email notices to your BigPond email address about your usage. It's important that you check your BigPond email regularly, or if you would prefer to get notifications sent to another email account, you can use the email forwarding option at My BigPond.
Access unmetered sites
- BigPond Members can access a huge amount of content via our exclusive online sites. For most BigPond Broadband Members the material on these sites can be accessed, viewed and/or downloaded without affecting their monthly usage total one bit. Check out the unmetered sites list.
Note: If you are on a BigPond Wireless Broadband hourly plan, all time spent on unmetered sites will be counted towards your hourly allowance. If you are accessing BigPond Wireless Broadband via International Roaming, your use of unmetered sites will be charged at the appropriate International Roaming rates.
Monitor your usage
- BigPond has some useful tools to help you monitor your usage: You can log into My BigPond to access your Usage Meter which is has usage information on your account.
- You can also access the Usage Estimator which allows you to estimate how much usage different types of Internet activities use.
Choose a better suited plan
- If you find that your nominated monthly usage allowance isn't enough and you find yourself exceeding your allowance regularly, you can change your plan at any time. To view the plan you're on and to find out about other plans you can change to, Log in to My BigPond.