Cannot communicate with your Next G™ device

Click the heading below to reveal or hide more details:

Please close any other open applications:

  1. If you have any internet or connection manager applications open, these can be using your Next G™ device.
  2. Some applications are shown as small icons in the bottom right-hand corner of your screen. Internet connection and firewall software are often resident in this location.

Problems on Microsoft Windows XP Media Centre:

  1. You might have to change one of the settings on Windows XP Media Centre. Click here for step-by-step instructions.
If you continue to have problems, please contact BigPond Technical Support on 133 933.