Please reset gateway device:
- Switch off the power switch on the back of the device.
- Make sure the power adapter that came with your Wireless Home Network Gateway is correctly plugged into the device and wall socket.
- If you're connecting to the device using ethernet, ensure the ethernet cable is plugged firmly into both the gateway device and your computer.
- Wait at least 5 seconds, then switch the device on again again.
- Check that the Power light on the front of the device has come on.
If you continue to have problems, please contact BigPond Technical Support on 133 933.