Frequently Asked Questions
Handy hints and tips: USB Mobile Card not working properly.
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Check your USB Mobile Card is plugged in correctly:
- Please make sure your USB mobile card is plugged in firmly into the USB port on your computer.
- Check the light indicators on the front of the USB mobile card against the table found on page 8 of your user guide.
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Try plugging in the USB Mobile Card again:
- Exit the Connection Manager via the File Menu.
- Unplug the USB Mobile Card from the USB port.
- Restart your Connection Manager and plug the USB Mobile Card back into the USB port on your computer.
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Re-start your computer:
- Exit the Connection Manager via the File Menu.
- Unplug the Modem from the USB port.
- Restart your computer.
- Restart your Connection Manager and plug the USB Mobile Card back into the USB port on your computer.